1. Introduction

Welcome to uketatravel.com (referred to as “Website”). This Website is operated by WIS DIGITAL, a travel and tourism agency based in Campinas/SP, Brazil, licensed by CADASTUR of the Brazilian Ministry of Tourism. Throughout the Website, the terms “we,” “us,” and “our” refer to WIS DIGITAL.

By accessing and using our Website, you agree to comply with and be bound by the following terms and conditions (“Terms”). These Terms apply to all visitors, users, and others who access or use the Website.

If you do not agree with these Terms, you must not use the Website.

Is this activity legal?

Yes! WIS DIGITAL is a travel agency based in Brazil, and its activities are fully regulated under Brazilian law. The company is duly registered with Cadastur, the official registry of the Ministry of Tourism of Brazil, ensuring compliance with all legal requirements for travel agencies operating in the country.

The travel agency business in Brazil is governed by Law 11.771/2008 and Law 12.974/2014, which define and regulate the services that agencies like WIS DIGITAL can legally provide.

LAW No. 11.771, OF SEPTEMBER 17, 2008

Article 27. A travel agency is defined as a legal entity engaged in the economic activity of paid intermediation between suppliers and consumers of tourism services or the direct provision of such services.

§ 4. The complementary activities of travel agencies include the intermediation or execution of the following services:

I – Obtaining passports, visas, or any other documents necessary for travel.

LAW No. 12.974, OF MAY 15, 2014

Article 4. Travel agencies may also, without exclusivity, carry out the following activities:

I – Obtaining and legalizing travel documents for travelers.

V – Paid intermediation in booking and contracting accommodations and vehicle rentals.

Article 8. The prerogatives of travel agencies registered under this law include:

II – The right to receive compensation for their services.

WIS DIGITAL operates in full compliance with these regulations, ensuring transparency and legality in all services provided.

2. Definitions

For purposes of these Terms:

• “WIS DIGITAL” refers to the legal entity that operates uketatravel.com.
• “Website” refers to uketatravel.com.
• “Services” refer to all travel-related services provided by WIS DIGITAL, including consultancy for visa applications such as eTAs, NZETAs, and other electronic travel authorizations.
• “User” refers to any person accessing or using the Website.

3. Services Offered

The Website provides consultancy services for obtaining electronic travel authorizations (eTAs) and other tourism-related services. These services include:

• Assisting clients in completing their visa applications.
• Reviewing submitted information for accuracy and completeness.
• Monitoring the application status and providing updates.

Our services are independent of any government agency, and we are not affiliated with immigration authorities or embassies.

4. User Responsibilities

By using our Website, you agree to:

• Provide accurate and up-to-date information during the application process.
• Use the Website and Services only for lawful purposes.
• Refrain from submitting false, misleading, or fraudulent information.

5. Prohibited Use

When using uketatravel.com, you agree to comply with these guidelines:

You are prohibited from using the Website in any way that:

• Violates any local, national, or international laws or regulations.
• Involves fraudulent activities or provision of false information.
• Distributes malware, spam, or harmful content.
• Shares explicit, defamatory, harassing, or objectionable material.
• Interferes with or disrupts the operation of the Website.
• Uses bots, scripts, or automated methods to access the Website.
• Collects or discloses private information of other users.

Reporting Inappropriate Content

If you encounter content that violates these Terms, please report it by emailing us at info@uketatravel.com.

6. Records of Compliance

You agree to create and maintain records of your compliance with these Terms, including payment obligations and adherence to immigration laws. We are not responsible for storing or backing up such records.

7. Warranty Disclaimer

The Website and its services are provided on an “as is” and “as available” basis. While we strive to provide accurate and reliable services, we disclaim any warranties regarding the accuracy, reliability, and suitability of the Website or its content.

We rely on third-party providers for certain services, and we are not liable for their actions or omissions.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any damages arising from:

• Your use of or inability to use the Website.
• Government decisions regarding your visa application.
• Acts or omissions of third parties.

9. Indemnification

You agree to indemnify and hold harmless WIS DIGITAL, its officers, agents, and employees from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

10. Term and Termination

• Term: These Terms commence when you access the Website and continue until terminated by either party.
• Termination: We may terminate these Terms at any time, with or without notice, for any reason, including breach of these Terms.

11. Governing Law and Disputes

These Terms shall be governed by the laws of Brazil. Any disputes arising out of or relating to these Terms will be resolved through negotiation or in the courts of Campinas/SP, Brazil.

12. Final Provisions

• Age Restrictions: The Website is not intended for users under 18 years of age. Parents or guardians may use the Website on behalf of minors but must take full responsibility.
• Entire Agreement: These Terms represent the entire agreement between you and us.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Force Majeure: We are not responsible for service interruptions caused by factors beyond our control, such as natural disasters or technical issues.

13. Contact Information

For questions or concerns, you may contact us at:

Email: info@uketatravel.com

Postal Address: WIS DIGITAL, Campinas/SP, Brazil