Last updated: 25 January, 2025
At WIS DIGITAL, we strive to provide the best possible service to our customers. This Refund Policy outlines the terms and conditions under which refunds may be requested and granted for services purchased through uketatravel.com. By using our services, you agree to this policy.
This Refund Policy applies to services provided by WIS DIGITAL, including consulting, application support, and processing of electronic travel authorizations (ETAs).
Refunds are subject to the following conditions:
3.1 Non-refundable Fees
3.2 Refund Eligibility
Refunds may be granted under the following circumstances:
To request a refund, you must:
1.Submit your request within 7 calendar days of the service purchase.
2.Provide a detailed explanation of the reason for your refund request, along with any supporting documentation (e.g., proof of payment, order number).
Refund requests should be sent to info@uketatravel.com.
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with a “Last Updated” date. We recommend reviewing this policy periodically to stay informed of any updates.
For questions about this Refund Policy, please contact us:
Email: info@uketatravel.com
Postal Address: WIS DIGITAL, Campinas/SP, Brazil