1. Introduction

At uketatravel.com, operated by WIS DIGITAL, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit or use our Website and Services.

By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our Website.

2. Data We Collect

When you use our Website or Services, we may collect the following types of personal data:

2.1 Information You Provide to Us

• Personal Identification Information: Full name, date of birth, nationality, passport details, and other identification details.
• Contact Information: Email address, phone number, and address.
• Payment Information: Billing address and payment details (e.g., credit/debit card information).
• Travel Information: Flight details, travel dates, and itinerary.

2.2 Information Collected Automatically

When you access our Website, we may automatically collect:

• Technical Data: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent on the Website, and links clicked.
• Cookies Data: For more details, see Section 7 on Cookies.

2.3 Information from Third Parties

We may collect additional data from:

• Payment processors.
• Government agencies or public databases (to verify application details).

3. How We Use Your Data

We process your personal data for the following purposes:

• To provide our visa consultancy and travel-related services.
• To process payments and issue invoices.
• To communicate with you regarding your applications and support requests.
• To ensure compliance with applicable laws and regulations.
• To improve and personalize your experience on our Website.
• To detect and prevent fraudulent or unauthorized activities.

4. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your data with:

• Service Providers: Trusted third-party companies that help us process payments, host our Website, or deliver email communications.
• Government Authorities: To process visa applications or comply with legal obligations.
• Legal and Regulatory Bodies: If required to comply with applicable laws or court orders.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting obligations.

When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Objection: Object to processing of your data for specific purposes.
• Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us at info@uketatravel.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your preferences and improve our services.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the operation of our Website.
• Analytics Cookies: Help us understand how you use our Website and improve its performance.
• Functional Cookies: Enhance your experience by remembering your preferences.

7.2 Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. By using our Website, you consent to the transfer of your data to such countries, which may have different data protection standards.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal data.

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: info@uketatravel.com
• Postal Address: WIS DIGITAL, Campinas/SP, Brazil.